Refund Policy

Last updated: July 27, 2026

7-Day Money-Back Guarantee

All Pro plans — Monthly, Yearly, and Lifetime — are covered by a 7-day money-back guarantee. If InsOrbit doesn't work as expected, or you change your mind for any reason within 7 days of your original purchase date, we will refund you in full.

How to Request a Refund

Email us at support@insorbit.com with the subject line "Refund Request" and include:

• The email address associated with your purchase
• Your license key (if available)
• A brief reason for the refund (optional, but helps us improve)

We'll process your refund within 3–5 business days. Refunds are returned to your original payment method.

Monthly Subscriptions

You may cancel your monthly subscription at any time through your payment account. Cancellation stops future charges immediately. The 7-day money-back guarantee applies to your first payment only. Subsequent monthly charges are non-refundable once the billing period has started, but you can cancel before the next renewal to avoid future charges.

Yearly Subscriptions

The 7-day money-back guarantee covers the full yearly payment if requested within 7 days of purchase. After 7 days, yearly subscriptions are non-refundable, but you can cancel renewal at any time to prevent the next annual charge.

Lifetime License

The 7-day money-back guarantee applies to Lifetime purchases as well. After 7 days, Lifetime purchases are final and non-refundable.

Exceptions

We reserve the right to decline refund requests in cases of:

• Abuse of the refund policy (e.g., repeated purchases and refunds)
• Violation of our Terms of Service
• Requests made more than 7 days after the original purchase date

Contact

Have a question about your refund? We're here to help — reach us at support@insorbit.com and we'll respond within 1 business day.